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Return Policy

Wolf Pools and Spas is devoted to 100% customer satisfaction. If any item you receive has any defect, faulty workmanship, or defect due to shipping, Wolf Pools and Spas will refund it.  Please make your selections carefully, chemicals are not returnable for reasons other than above.

If you need to return any item that meets these conditions, you must notify our Customer Care Center within 14 days of receipt of your order. Please leave a message at our Customer Care Center at 1-800-400-6700. Your inquiry will be promptly returned within 24 hours. We will issue a 100% refund, credited to the purchasing credit card after return of the items.

Wolf Pools and Spa's return policy does not cover damage caused after an item has arrived at its destination, including leakage, contamination or other damage. All items must be returned in its original, unopened condition. Wolf Pools and Spas will refund shipping charges only if the return is a result of our own error.

If you are unsure of what you should order, please contact us and we will assist you in placing your order.

Customer Care Center: 1-800-400-6700
Or Email Us At: service@wolfpools.com



 

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